Track: Next Generation Emergency Communications |
| The Impact of AI in the 9-1-1 Workflow |
| AI is transforming 9-1-1. This session explores AI's role in PSAPs, showcasing real-life applications. We'll discuss AI as a support tool for telecommunicators, emphasizing ethical integration and improved operations. Learn how AI enhances efficiency, accuracy, and response times, while safeguarding privacy and reducing telecommunicator stress. We'll cover identifying AI opportunities, tool selection, and ensuring responsible deployment, prioritizing human oversight and community safety. Audience Objectives: - Understand responsible AI deployment in public safety - Discuss real-life examples of AI-driven improvements in 9-1-1 workflows - Learn how to assess AI opportunities in your PSAP |
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| Presentation Video |