When: Tuesday October, 13
Where: Virtually on Hopin – Register now at no charge!
Speech technology has changed the nature of our daily interactions. From voice assistants to conversational bots, speech and artificial intelligence technologies give way to amazing opportunities for business applications as well as academic research.
Natural language understanding (NLU) is foundational to voice-powered technology. When this technology is performing at its best, the user experience is natural, fluid, and efficient. When it breaks down, the results can be frustrating. Despite recent advances in the field of AI, most conversational technologies still require a high degree of design skill to make this technology useful and effective, but there remain many challenges that impede optimal human-computer voice interaction.
This track brings attendees up-to-date on current and emerging NLU technology, analyzing how state-of-the-art technology is applied and the potential implications when it fails. We will cover concepts related to conversational AI including, but not limited to, optimization and implementation of NLU engines, conversational design, voice biometrics and authentication, as well as best practices for the collecting, generating, and annotating of voice data. This track will highlight recent developments in NLU, challenge the operational impact of emerging technology, and identify opportunities for growth and improvement in the field of VoiceTech.
Track Highlights
AI for Using Voice Effectively – Kristen Summers, IBM – Track Keynote
Promise & Challenges of Voice Biometrics & Authentication – Dan Miller, Opus Research; Lisa Michaud, Interactions, LLC; Dana Shalev, NICE; Matt Whipple, LumenVox; Roanne Levitt, Nuance Communications
HAL: A Conversational AI Agent for Smart-Home Automation – Nikhita Sharma, Vail Systems
How Conversational Messaging has been Accelerated by the Pandemic – Paul Sweeney, Webio
Elevating brand engagement and loyalty through voice – Rupal Patel, VocaliD
A Voice for the Voiceless: Building an Open Source and Affordable Speech Assistant Device – Travis Smith, Illinois Institute of Technology
About the Conference
The IIT RTC Conference is a globally recognized collaborative event, where industry and academia connect. Leveraging its unique academic setting, this annual conference brings together technical professionals and business executives from the data and telecommunications industry, standards bodies, policy and regulatory institutions, and academic educators and researchers to promote an open exchange of ideas to lead future development in the rapidly changing field of real-time communications.
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